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Arapahoe County Government Intake Social Caseworker Supervisor in Aurora, Colorado

Description

Our Mission: Arapahoe County Department of Human Services (ACDHS) builds strong communities by promoting the safety, independence and stability of individuals and families.

Our Vision:To end the cycle of poverty and prevent abuse and neglect of children and vulnerable adults (using an integrated Two-Generation approach)

ACDHS uses an integrated Two-Generation (2Gen) approach to address all of the basic human services needs of the entire family unit. The 2Gen approach begins with a mindset focused on family-centered program design, continues with the alignment of services and resources within the department as well as across multiple organizations, resulting in coordinated services to children and adults together (family) in order to create long term stability and sustainability.

The 2Gen approach builds well-being for families by focusing equally and intentionally on high-quality services in five areas of focus: early childhood education, adult education and employment pathways, economic security, health and well-being and social capital. This approach will help us achieve our core mission of breaking the generational cycle of poverty, preventing neglect and abuse and building strong communities.

This position provides direct supervision to a unit of professional social caseworkers who do child protection assessments. Duties

Planning: Oversees staff scheduling; conducts individual and group conferences to set and monitor deadlines; establishes unit goals and timetables usually ranging from thirty (30) days to one year. Meets with administration as needed to participate in program planning. Organizing: Organizes the work within the unit to assure coverage and efficiency in caseload handling based on the available knowledge and skills of the assigned workers. Develops systematic methods of implementing programming which includes developing controls and monitoring workflow. Budgeting: Determines the resources that are required to achieve the goals of the unit and makes recommendations to higher level management which sets and makes actual budget requests. Directing: Assigns specific tasks, usually work on hand, to immediate subordinates. Provides guidance and consultation in the accomplishment of day-to-day tasks assigned to caseworkers. Instructing: Written and verbal instructions are given to subordinates on program issues. Meet with workers individually and in groups to explain rules, policies, procedures, and laws. Work with staff on individual cases, reviewing actions taken, counseling on effective resolution of problems in cases which are difficult for the workers and creating work situations which allow professional growth. Setting Standards: Professional standards are set primarily through state rules, statutes, and manual regulation. Unit rules for work performance on the job are made by this position. May establish workload and qualitative standards for the unit. Reviewing: Monitors the work of subordinates and reviews the work of the total unit's effectiveness with regard to plans and programs. This may be done through individual conferences, through the case plans, the treatment plan, and the placement plan. Reviews occur before, during, and after the performance of tasks. Training: Training needs are established on an individual basis and carried out by this position, staff development, state department staff and outside facilitators when sufficient resources are available. At higher skill level, assures that an effective training program is in place. This assurance includes the assessment of need, and the evaluation of training upon completion. Counseling and Discipline: Checks with employees on missed deadlines, problems of tardiness, chronic absences, and interpersonal problems and complaints involving the unit; participates in resolving grievances and has the final decision for disciplinary action taken against staff members in t e u Appraising Performance: Reviews the performance of workers on a periodic basis and completes the annual performance rating using the appropriate form, or establishes individual performance plans and objectives and evaluates based on achievement of plans and objectives. Requirements Skills, Abilities and Competencies: * Experience and/or knowledge of the Two-Generation Approach * Demonstrate knowledge of family engagement strategies and interviewing principles * Strong interpersonal skills to build partnerships * Ability to work collaboratively with all ACDHS programs, staff, and existing community partners

Behavioral Competencies (these are required for all positions at ACG): Accountability Accessibility Inclusivity Integrity

Education and Experience: A bachelor's degree from an accredited institution with a major in a human behavior science field* and three (3) years of professional casework, case management, or human services experience in a public or private human services agency. Some examples of appropriate work experience could include: clinical experience, residential child care experience, milieu experience, domestic violence case manager, paid victim's advocate, probation officer, law enforcement, para-professional work, and/or other case m

OR

A Master of Social Work or a human behavioral science field* and two (2) years of professional casework, case management, or human services experience in a public or private human services agency. Some examples of appropriate work experience could include: clinical experience,

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