Title: Field Technical Spt Cons II

Location: Denver, CO

Duration: 12+ months contract

Pay Range $20 to $23/hr.

We are looking for a “Field Technical Spt Cons II” to join one of our Fortune 500 clients.

Job Summary

This is a team-based group of self-starting, technical/mechanical delivery professional. This ever-changing environment presents each team member with various daily events that educate customers about the technology, manage critical service events, and interact with multiple levels of both HP and customer management/teams. These teams are responsible for completely satisfied customers and helping to grow HPs business in a profitable manner and within budget. It is imperative that the Field Service Rep. understands the financial aspects and business impact of what they deliver, how and why. Typical types of reactive, on customer site, service events include, but are not limited to: Configuring hardware, software, and simple network components, install, unit repair, and working with escalation personal performing and assisting in technical action plans to remediate pc/print issues.

Responsibilities:

• Demonstrated core competencies of success in this position are:

• Strong mechanical aptitude, working with tools and various alignment apparatus.

• Alignment with customers business needs while maintaining HPs contractual commitments.

• Ability to logically and systemically technically/mechanically troubleshoot various hardware problems on printers. May also involve third party software, networks, and switches.

• Able to balance and prioritize multiple activities and issues.

• Successful cause and effect understanding of financial perspectives on the business.

• Strong interpersonal verbal/written skills; especially in person, on a customer site. This is critical to relationship building and expectations.

• Attention to detail and commitment to administrative responsibilities.

• Exercise solid business-based decision-making skills, taking appropriate risk to insure that both HPs and the customers business need are met.

• Independent thinking while adhering to standard technological/mechanical and business procedures.

• Industry / company knowledge that provides solid technology solutions and options to the customer.

• Ability to quickly and accurately evaluate a technical situation while managing the operational challenges.

• Working independently and able to re-prioritization of tasks/events/commitments quickly based on contract, customer, and business situations. Highly skills at prioritization, planning, working independently all within standard policies and business standards.

Requirements

• Able to bend, crawl, stoop, sit, lift and move 50 pounds of weight.

• Availability to work both scheduled and unscheduled overtime.

• Participate in assigned work during non-traditional workdays, holidays and shift work.

• Onsite customer facing experience.

• Technical/mechanical hardware repair experience.

• Demonstrated technical/mechanical aptitude for learning new technology.

• High School diploma or equivalent, plus additional hardware technology training. College preferred.

Interview process :

Onsite interview.

We are looking for the candidate who are eligible to work with any employers without sponsorship .

If you’re interested, please click “Apply” button.

If you are not available or this job is not a good fit at present, please share the job details with your friends/colleagues and let me know if anyone is interested.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.