Cashier

Burkholder's Country Market

Department: Cashier

Reports to: Front end manager or MOD

Summary: Sells groceries, food and products to customers. Handles all money transactions with customers. Collects shopping carts from parking lot and cart stall and return them to their storage areas.

Maintains cleanliness and safety of the register areas and lobby.

Essential Responsibilities and Duties:

• Displays excellent customer service skills by acknowledging customers as they enter the department and checkout area.
• Informs the Monitor and/or Front-End Manager of all customer complaints
• Takes cash, checks, charge or credit card payments accurately from customers according to established procedures. Returns correct change to customers by counting it aloud.
• Bags products appropriately for customers.
• Collects shopping carts from parking lot and cart stall and returns them to their storage areas as requested by the Monitor and/or Front-end Manager. Collects shopping baskets and returns them to their holders.
• Periodically cleans their register runway.
• Assists in maintaining the standards of cleanliness and store appearance, and safety established by Burkholder's Market by dusting weekly, cleaning and straightening their register area daily and restocking supplies as needed.
• Report non-scanning items to the Monitor and/or Front-end Manager.
• Ensures proper care in the use of POS and all other equipment; promotes continuous improvement of workplace safety and environmental practices.
• Close coolers and freezers, shutting off lights where appropriate
• Performs other duties as requested or required

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to quickly learn the operations of the Cashier Area.
• Ability to work on multiple tasks at the same time.
• Ability to be friendly and cheerful; interact easily and courteously with customers and team members.
• Ability to cooperate with and support others
• Ability to cope with stress, showing self-control during excitement
• Ability to work accurately and competently with numbers.
• Ability to have strong organizational skills and strong detail orientation
• Ability to work independently with minimal supervision
• Ability to accept direction and priorities from the Monitor and/or Front-end Manager and reliably follow through on tasks.
• Ability to perform job duties with minimum of disruption to guests
• Ability to meet grooming standards defined by Burkholder's Market's dress code and departmental dress code.
• Ability to meet attendance requirements as specified in the handbook and departmental attendance requirements.

Education/Experience: Less than high school education; or up to one (1) month related experience or training; or equivalent combination of education and experience.

Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information in one-on-one situations to customers and team members.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of money and merchandise. Ability to calculate figures and amounts such as discounts, interest and percentages.

Reasoning Ability: Ability to apply common sense understanding to carry our instructions furnished in written, oral, or diagram form. Ability to observe, react quickly and adjust to different situations involving customers and team members.

Physical Demands: The physical de ands described here are representative of those that must be met by a team member to successfully preform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Stand                                                                  4-8 hour shifts
• Walk                                                                    1/3 to 2/3 on-the-job time
• Use hands to handle, finger, or feel              over 2/3 on-the-job time
• Reach with hand and arms                              over 2/3 on-the-job time
• Climb or balance                                               1/3/to 2/3 on-the-job time
• Stoop, kneel, crouch, or crawl                        under 1/3 on-the-job time
• Talk or hear                                                        over 1/3 on-the-job time
• Lift up to 50 pounds                                          multiple times during shift

• Working in extreme heat or cold                    multiple times during shift